Daytiles

Support

Hi, I'm Jason. I make Daytiles, and I'm the whole team. If you have a question, an idea, or something isn't working right, email me at jasonlotito@gmail.com and I'll help you out.

A note before you write

Since it's just me, there's no help desk and no ticket number. Your email comes straight to my inbox and I answer it myself. Sometimes I'm away from my desk, so if you don't hear back right away, I haven't forgotten you.

It helps to tell me what you were doing when things went wrong, and which iPhone and iOS version you're on. A screenshot is great too. Ideas and requests are just as welcome as bug reports.

Quick answers

Restoring Pro on a new phone. Open Daytiles, go to Settings, tap Daytiles Pro, then tap Restore purchases.

Canceling a subscription. Open the Settings app on your iPhone, tap your name, then Subscriptions. Apple handles subscriptions, so I can't cancel or refund one for you, but you can ask Apple for a refund at reportaproblem.apple.com.

The watch shows no habits. The Apple Watch app gets your habits through iCloud. Turn on iCloud sync in Daytiles Settings on your iPhone (it's off until you do), close and reopen Daytiles, then open it on your watch.

Keeping a copy of your habits. Settings has a free export of your habits and memories. Your data explains what's in it.